Terms of Service

Last updated: October 5, 2026

These Terms of Service govern your use of the website and services provided by The King A Enterprise, trading as Kennedy RMB Exchange Gh ("we", "us", or "our").

1. Our Services

Kennedy RMB Exchange Gh provides China business payment assistance and payment coordination services for customers doing business with suppliers, businesses, and other recipients in China.

Our services may include receiving and reviewing payment requests, providing applicable payment instructions, coordinating China-side payments, and assisting customers with payment-related information such as supplier account details and QR codes.

Customers are responsible for providing accurate and complete information required for their payment request. We may request additional information where necessary to review or process a request.

Our services are provided subject to applicable laws, regulations, payment-provider requirements, and our internal verification procedures. We may decline, delay, or discontinue a request where necessary.

2. Payment Rates and Amounts

Any rates, calculations, or payment amounts displayed on the website are indicative and may change at any time. Customers should confirm the applicable amount and payment instructions with Kennedy RMB Exchange Gh before making payment.

3. Customer Information

Customers must provide accurate information when submitting an order or requesting a transaction. This may include customer details, payment information, Chinese recipient information, supplier details, account information, or QR codes required to complete a transaction.

4. Customer Payments

Customers are responsible for making payments using the payment instructions provided to them for their specific payment request.

A payment request will only be processed after the required payment and information have been received and verified.

5. Supplier and Recipient Information

Customers are responsible for ensuring that Chinese supplier, recipient, account, and QR-code information submitted to us is correct.

We are not responsible for losses resulting from incorrect, incomplete, outdated, or fraudulent information supplied by a customer.

6. Transaction Processing

We will make reasonable efforts to process confirmed payment requests promptly. Processing times may vary depending on payment verification, Chinese payment platforms, banks, technical issues, holidays, compliance requirements, or other circumstances outside our reasonable control.

7. Prohibited or Suspicious Transactions

We may refuse, delay, suspend, or cancel a transaction where we reasonably believe that it may involve fraud, unauthorized activity, illegal activity, inaccurate information, or a violation of applicable laws or payment-provider requirements.

8. Refunds and Corrections

Where a refund or correction is appropriate, the matter will be reviewed based on the transaction details and circumstances. Customers should contact us as soon as possible if they believe there is an error with a transaction.

9. Website Information

We aim to keep the information on this website accurate and up to date. However, rates, payment methods, availability, and other information may change without prior notice.

10. Privacy

Our collection and use of customer information is described in our Privacy Policy.

Please review our Privacy Policy before using our services.

11. Limitation of Liability

To the extent permitted by applicable law, Kennedy RMB Exchange Gh will not be responsible for losses arising from incorrect information supplied by a customer, unauthorized access to a customer's account, third-party payment-platform failures, bank delays, network failures, or other circumstances outside our reasonable control.

12. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be published on this page with an updated date.

13. Contact Us

The King A Enterprise
Trading as Kennedy RMB Exchange Gh
Ghana
WhatsApp: +233 248 458 148
Email: aboagye.kennedy0@gmail.com